In Telesales you are limited to fewer senses when delivering a presentation over the phone. A salesperson will need to develop a keen sense of hearing. They must learn which words to use and avoid.

In sales and selling over the phone, you must learn to read between the lines of what a prospect says and does not say. It is difficult to understand all these subtleties initially but you will learn them with experience.

What most people don’t realize is a telephone call is “intimate” right from the start, so you don’t get the opportunity to “size up the prospect” using your other senses before you pitch them or even introduce yourself.

This is why having a great presentation is essential and your introduction must inspire a desire in your prospect to want to know more about you and your product or service.

Thanks for stopping by and commenting.
Jim