Sales Training
The first step in learning how to effectively sell over the phone starts with general Sales Training.
You should not take learning the Basics of Selling lightly. The basics you will discover here will form the foundation of an in-depth understanding of the selling process.
The topics covered are common to selling any type of product or service and even if you consider yourself a seasoned professional, you may find it an interesting exercise.
Each heading and description listed below will link you to the page that discusses each topic in detail.
Sales Basics
- Communication Skills
- Preparation Skills
- Prospecting Skills
- Organization Skills
- Persuasion Skills
Human life is all about communication. You learn to listen and relate to people from an early age. We often take for granted the things we already know.
Understand yourself, your product, and your market. Information is plentiful if you know where to look. If you prepare to win you will win.
If you are going to be successful selling, understanding everything you can about buyers is essential. Where to find prospects for your product or service can be time-consuming and fruitless if you don’t know what you’re doing.
A basic skill that everyone needs to master is the ability to start off being organized and staying that way. Simple strategies to achieve efficiency will get you organized.
Understanding the language of persuasion is your ace-in-the-hole of successful selling. If you can’t persuade a prospect into becoming a client, you will starve.
Each section above is filled with information and examples of the skills you need to become an effective Sales Professional. Each skill is broken into modules to enable you to progress at any pace you set for yourself.
Telesales-pro.com is primarily concerned with B2B Telesales. Selling over the Phone to business is a highly specialized activity and depends on many Sales Techniques specific to Telesales.
Whether you are looking for Sales Jobs or Sales Leads, TeleSales-Pro exists to provide you with valuable Sales Tips and Resources.
If you are trying to build your Sales Skills, improving your Telephone Sales Skills will give you a great foundation in Sales. After all, as salespeople, we all want to be Selling more.
Learning to Sell over the Phone will help you understand the Sales Process and will enable you to improve your overall Sales Negotiation Skills.
If you have any comments, feel free to comment about anything you read on www.telesales-pro.com. If you want to contact me you can email me: jim@telesales-pro.com
{ 2 comments… read them below or add one }
I understand that the first 15-20 seconds on any cold call are the most crucial to break the ice. I’m in debt settlement and since it is a very sensitive matter to the customer, being that many don’t like talking about their financial hardships over the phone, what is the best way to catch their attention and keep them on the phone?
@Javier
Debt Settlement could mean various purposes for your call. It would be helpful to know exactly what your goal is for the call. Maybe you can tell me a little more.
If you are trying to collect a delinquent debt, I wouldn’t call it a cold call. You already have a relationship with the customer. It may be the first time you talk to the client, and if you are an agency representing the creditor, it is still the same dynamic and will color your communication.